These terms set out what you agree to when you open and use your tobrut888 account — covering how your account works, how transactions are handled through DuitNow, FPX and Bank Transfer, and what applies to activity on this platform. Access and eligibility depend on local law and are available only where local law permits.
Account Access Rules
Transaction Policy
DuitNow & FPX Terms
Your Rights & Choices
WHAT THIS COVERS
How This Policy Applies to Your Account
When you create and use your tobrut888 account, you enter into an agreement governed by these terms. They apply to every session — whether you log in on your phone mid-commute or settle a wager on desktop after the final whistle. The terms cover account registration, the balance held in your account wallet, deposits and withdrawals processed through DuitNow, FPX and Bank Transfer, and all activity conducted through the platform. Where local law in Malaysia restricts or conditions access, those restrictions apply and take precedence. We may update these terms from time to time; the version shown in your account dashboard after login reflects the current state. Continuing to use your account after an update means you accept the revised terms. If any part of these terms is unclear, the policy contact paths listed on this page are the right place to raise a question before you proceed. Payments processed through DuitNow and FPX are subject to the individual terms of those payment rails in addition to ours. Bank Transfer transactions follow the conditions displayed at the point of withdrawal or deposit in your account.
DuitNow
DuitNow transfers are processed under your account wallet settings. Limits and availability are shown in your account at the point of transaction.
FPX
FPX online banking payments follow the conditions your bank sets alongside our platform terms. Check both before confirming a transaction.
Bank Transfer
Bank Transfer instructions and any applicable thresholds are displayed during the withdrawal or deposit flow inside your account.
Account Wallet
Your account wallet balance reflects confirmed transactions only. Pending items are shown separately until fully processed.
INSIDE AND OUTSIDE
What Falls Inside and Outside These Terms
Not everything connected to your experience here sits under the same set of rules. Understanding the boundaries helps you know where to direct a question and which policy applies to a specific issue you might face.
Account Access
Login credentials, session management, and account security fall fully within these terms. Any dispute about access rights is handled through our policy contact paths.
Transactions
Deposits and withdrawals via DuitNow, FPX and Bank Transfer are covered here. The payment rail's own rules also apply at the point of processing.
Site Content
Game content supplied by studios such as Pragmatic Play, Microgaming and Spadegaming is governed by each provider's own licensing terms, not solely by ours.
Third-Party Services
Links to or integrations with external services — including payment processors and identity verification providers — fall under their own separate terms and privacy policies.
YOUR ACCOUNT RIGHTS
Practical Actions Available Under This Policy
You have clear paths to act on your account data and raise concerns. Reviewing your transaction history is straightforward — every confirmed deposit and withdrawal is listed in your account dashboard after login, with timestamps and method labels for DuitNow, FPX and Bank Transfer entries. If a detail on your account is incorrect, the account settings section lets you submit a correction request directly; fields that affect identity verification will route to our support team for manual review. Raising a policy question does not require closing your account — contact us through live chat or email and we'll respond through the same channel. If you want to request a copy of the data we hold or ask about retention, the support paths on this page handle both. Account closure requests are processed through the same support route and are confirmed in writing.
Review Records
Full transaction history — including every DuitNow, FPX and Bank Transfer entry — is available in your account dashboard under the transaction log tab.
Correct Account Details
Update standard profile fields in account settings. Identity-linked details go through support review before changes take effect.
Raise a Policy Question
Contact us via live chat or email. You do not need to close your account to ask a question about how your data or transactions are handled.
Request Account Closure
Closure requests are accepted through the support channel and confirmed in writing. Pending balances are settled before the account is deactivated.
REACH OUR TEAM
Policy Contact Paths
If these terms raise a question — about your wallet, a transaction, or how your account data is handled — use the contact paths below. Each route connects to the same support team; pick the one that fits how you're reaching us.
Live Chat
Open live chat from the account menu for real-time help with policy queries, transaction questions and account corrections.
Email Support
Send a written query to our support address for non-urgent policy questions or data requests. Responses go to your registered email address.
Account Dashboard
The current version of these terms and your transaction records are always accessible inside your account dashboard after login — no support contact needed for routine review.
HOW WE HANDLE THIS
Data Handling, Security and Account Retention
Your account data is stored securely and used only to operate your account and process transactions through the payment rails you choose. We do not share your personal details with third parties except where required by the payment processors handling DuitNow, FPX and Bank Transfer transactions, or where local law in Malaysia requires disclosure. Cookies on the platform are used to keep your session active across devices — switching from mobile data to wifi does not interrupt your session or affect your balance. Account data is retained for the period required by applicable regulations; after that period, records not needed for legal or financial compliance are removed. You can request details of what we hold at any time through the support contact paths on this page. Security practices applied to your account — including session tokens and encrypted transmission — are described in the account security section of your dashboard.
Data Use
Account information is used to operate your wallet, process transactions and keep your session consistent across devices. It is not sold or used for unrelated marketing purposes.
Cookies and Sessions
Session cookies keep you logged in as you switch between mobile and desktop. You can manage cookie preferences through your browser settings without affecting your account balance.
Retention Period
We keep transaction records and account data for the period required under applicable rules. Data outside mandatory retention is removed on schedule. Request details through support.
Change Requests
To request a data correction, a record of what we hold, or account closure, contact support by live chat or email. We confirm all data-related requests in writing.
TERMS FAQ
Common Questions About These Terms
These answers cover the policy questions that come up most often. For anything not listed here, the live chat and email paths connect you directly to the team.
Where can I find the current version of the terms?
The current version is always shown in your account dashboard after login. We do not update terms without making the updated version visible there first. If you have not logged in recently, check the dashboard before resuming activity.
Do these terms change when I use DuitNow or FPX to deposit?
Our terms apply to the transaction on our side. DuitNow and FPX each have their own conditions that apply at the payment processor level. Both sets of terms are active at the same time, so it is worth reviewing both before completing a transaction.
What happens to my account if I do not log in for a long time?
Dormant account rules are set out in the full terms accessible from your dashboard. Balances are not forfeited without notice. If your account becomes inactive, we will contact you at your registered email address before any action is taken.
How do I correct a detail on my account that is wrong?
Standard profile fields can be updated directly in account settings. If the field is tied to identity verification — such as your name or national ID details — submit a correction request through live chat or email and the support team will handle the review.
Can I get a copy of my transaction history?
Yes. Your full transaction log — including every DuitNow, FPX and Bank Transfer entry — is available inside your account dashboard under the transaction section. If you need a copy in a specific format for your own records, contact support by email.
How do I close my account?
Account closure requests go through the support team via live chat or email. Any remaining balance in your account wallet is settled before the account is deactivated. You will receive written confirmation once the closure is complete.